IT Services

SWADHA INFOTECH OFFERS FOLLOWING IT SERVICES TO THE CLIENTS

Our objective is to provide superior maintenance and performance, reduce our customer's cost of ownership, right first time, scalability and agility to ensure that applications keeps pace with change in business scenarios.

We adopt established and proven methodologies for a smooth technology transition, seamless knowledge transfer of applications, quick set-up and operationalization and provide guaranteed SLA driven services

We leverage our offshore Software Development Centers in India to deliver cost advantages while providing the expertise required for managing the services. Our team is composed of professionals with sound industry expertise backed in a wide range of technologies.

Our application management services are divided in to Life Cycle Services, Common Services and In-Life Services, which includes:

  • Outsourcing Assessment: Application transition methodology, future state delivery model, staffing projections, infrastructure requirements, SLA definition, business continuity planning
  • Production Support: Strategic planning and support, availability management, systems health monitoring, interface management , service level management , production control and management, business continuity planning
  • Maintenance: Problem management, enhancement support, implementation support , change management, service level management, business continuity planning
  • Performance Tuning: Performance tuning, resource rationalization, external interface management
  • Reverse Engineering: Business process documentation, technical flows documentation, database schema documentation